1. What products do you sell?
Steady Edge LLC specializes in men's athletic apparel, including:
Quick-dry Performance T-Shirts
Lightweight Training Shorts
Gym Tank Tops
We continuously expand our product line, providing comfortable and practical sportswear for various sports activities.
2. Where do you ship from?
All orders are shipped from our US warehouse to ensure faster and more reliable delivery.
3. How long does it take to ship after I place my order?
Under normal circumstances:
Order processing time: 1-3 business days. We will arrange shipment as soon as possible after order confirmation.
Orders placed on weekends and US public holidays will be processed on the next business day.
4. How long does delivery take?
Most orders within the US are expected to arrive within 2–7 business days.
Logistics may be slightly delayed in remote areas or due to inclement weather.
5. How can I track my order?
After your order is shipped, we will send you tracking information via email.
You can check the shipping status in real time using the tracking number in the email.
6. Can I cancel my order?
If your order hasn't entered the shipping process yet, please contact us as soon as possible.
Once your order has been shipped, it cannot be cancelled, but you can still apply for a return according to our return policy.
7. Can I return items?
Yes.
We offer a 30-day return guarantee.
If the product does not meet your expectations, you can apply for a return within 30 days of receiving it.
8. Can I return items after they have been opened?
Yes.
To give our customers peace of mind, even if the product has been opened, as long as it is not damaged by human error, severely contaminated, or in a condition that affects resale, you can still contact customer service to apply for a return.
9. How long does it take for a refund to arrive?
After receiving the returned item and completing your inspection, we will usually process your refund within 3–5 business days.
Refunds will be returned to your original payment account. Actual arrival time may vary depending on the bank or payment institution.
10. How to choose product size?
A detailed size chart is provided on each product page.
We recommend choosing the appropriate size based on your chest, waist, height, and weight. Please contact customer service for assistance.
11. What sports are these sportswear suitable for?
Our products are suitable for a variety of sports, including:
Fitness training
Running
Jogging
Strength training
Basketball
Badminton
Hiking
Outdoor sports
Daily casual wear
12. Does the sportswear have a quick-drying function?
Quick-dry Performance T-Shirts are designed with quick-drying fabric to help wick away sweat quickly and maintain comfort during exercise.
Please refer to the product details page for specific performance specifications of different products.
13. What payment methods are supported?
We accept the secure payment methods shown on the website checkout page, including major credit cards, debit cards, and other supported online payment methods.
All payments are completed through a secure, encrypted system.
14. Will it automatically renew?
No.
All items at Steady Edge LLC are one-time purchases; there are no membership subscriptions, automatic renewals, or recurring charges.
You only need to pay the order amount once when you place your order.
15. How do I contact customer service?
If you have any questions, please contact us via our customer service email.
Email: kevin@steadyedgenow.com
Our customer service team will typically reply to your email within 24 hours (business days).