Steady Edge LLC (hereinafter referred to as "we") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or interact with us.
1. Information We Collect
When you use our website, we may collect the following information:
Information you actively provide:
Name
Shipping address
Billing address
Email address
Phone number
Payment information (The payment process is securely handled by a third-party payment platform; we do not store complete bank card information)
Order information
Your inquiries to customer service
Automatically collected information:
IP address
Browser type
Operating system
Device information
Website browsing history
Data generated by cookies and similar technologies
2. How We Use Your Information
The information we collect will be used for:
Processing and shipping orders
Providing customer service
Responding to your inquiries
Verifying transaction security
Preventing fraud
Improving website functionality and shopping experience
Sending order notifications and after-sales service information
Sending promotional and marketing information with your consent
3. Use of Cookies
Our website uses cookies and similar technologies to:
Remember your shopping cart
Save your browsing preferences
Improve website performance
Analyze website traffic
Provide a better user experience
You can manage or disable cookies through your browser settings, but some website functions may be affected.
4. Information Sharing
We will not sell, rent, or trade your personal information.
We may share necessary information with third parties in the following circumstances:
Payment service providers
Logistics and delivery companies
Website hosting and technology service providers
Data analytics service providers
When required by laws and regulations or requested by government agencies in accordance with the law
All partners may only use your information to the extent necessary to provide the relevant services.
5. Data Security
We take reasonable technical and administrative measures to protect your personal information, including but not limited to:
SSL encrypted transmission
Secure server storage
Access control
Regular security maintenance
Nevertheless, no internet transmission method can guarantee 100% security, and we will continuously take measures to mitigate risks.
6. Data Retention
We will retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy. Generally, orders and related transaction records will be retained for 7 years after order completion, unless laws and regulations require a longer or shorter retention period.
7. Your Rights
Under applicable law, you may have the following rights:
To access your personal information
To correct inaccurate information
To delete your personal information
To restrict or object to certain data processing activities
To obtain a copy of your data
To withdraw your previously given consent (without affecting the legality of the processing prior to withdrawal)
To exercise the above rights, please contact us via our customer service email address.
8. California Consumer Privacy Rights (CCPA)
If you are a resident of California, you may have the following rights:
To know the categories and uses of the personal information we collect;
To request access to, correction of, or deletion of your personal information;
To request that we not sell your personal information.
Steady Edge LLC does not sell consumers' personal information.
To submit a CCPA request, please contact us via our customer service email address. We will process it within the timeframes required by applicable law.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party websites and recommend that you review their respective privacy policies.
10. Children's Privacy
This website is not intended for children under the age of 13, and we do not proactively collect children's personal information. If we discover any inadvertently collected information, we will delete it promptly after verification.
11. Privacy Policy Updates
We may update this Privacy Policy as required by law or for business needs. The updated version will be published on this page and will take effect from the date of publication.
We will respond to your inquiries as soon as possible and handle your privacy-related requests in accordance with the law.